Information and Warranties on Picnic Time Products

Life’s a picnic with Picnic Time!

Originally from Italy, Picnic Time's creators, Mario Tailgate and Gustavo Cosaro, have long been aficionados of good food, good wine, and good company. For over twenty-six years, they have made it their business to inspire others to get out and enjoy life.

As former owners of a successful gourmet and wine store that was famous for its holiday gift baskets, Mario and Gustavo sought to create a unique line of gifts that could be sold year-round. They introduced a series of traditional high-quality picnic baskets in 1982 and before long, other retailers were clamoring to purchase wholesale baskets for their own stores. Picnic Time was born!

In 1987, they created the world's first insulated picnic backpack and have continued to pioneer the most innovative picnic products ever since. Picnic Time now offers over 400 exciting products in many categories such as entertaining, executive gifts, wine accessories, barbecue, beach, and outdoor furniture.

CAN PICNIC TIME PRODUCE CUSTOM PRODUCTS?

Many of our stock products can be decorated with your company's or client's logo. For larger volume orders, we can create custom styles to meet your needs.

HOW LONG DOES THE FOOD STAY HOT / COLD?

Many of our items include ThermoGuard insulation. Our Thermoguard insulation keeps your food at the proper temperature for 5-8 hours depending on the outside temperature. Separate hot/cold packs are also available to keep your perishables fresh longer.

CAN I USE ICE IN MY INSULATED COOLER?

Although many of our products have waterproof or water-resistant liners, we do not suggest you use ice to keep items cool. We recommend you use gel ice packs. They are cleaner, cooler, and more practical as they keep food dry and are reusable.

HOW CAN I ORDER SPARE OR REPLACEMENT PARTS?

Call our customer service line and one of our staff will assist you in finding a retailer who stocks the item you need.

ARE PICNIC TIME PRODUCTS SAFE?

Picnic Time products comply with all state and federal environmental laws including proposition 65 and do not contain unsafe levels of any chemicals known to the state of California to cause cancer or reproductive toxicity.

All products that contain PVC such as waterproof linings or backings contain minimal amounts of lead that are non-transferable and are undetectable by surface testing methods. In independent lab tests, our waterproof linings were found to contain lead but at levels far below the 300 parts per million that would be considered a health risk.

Picnic Time is committed to providing safe, durable, and environmentally responsible products. We are actively developing new materials to replace PVC in the near future.

For warranty claims, contact Picnic Time’s Warranty Service Center at:

1-888-742-6429

picnictime@picnictime.com

or Contact Us at Mama's Gals Kitchen to help you.